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Content<br>
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If one of these resolves your problem, close the app and continue working. Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications. If your account is locked due to multiple unsuccessful login attempts, wait for the lockout period to end.
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Common Causes of Office 365 Sign-In and Activation Issues
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Use the Microsoft 365 activation troubleshooter to resolve Microsoft 365 subscription activation issues. Slow performance can be due to heavy CPU usage or low available memory. Close unused tabs, background processes, or applications to free up system resources. Additionally, ensure you’ve installed all available updates, as performance improvements are often included in patches.
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I can't sign in to my Microsoft account
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In this comprehensive guide—KB113—we’ll explore the most common causes of Office 365 sign-in and activation issues. We’ll then walk you through a practical, step-by-step troubleshooting methodology. Combine these best practices with ongoing training and proactive license management, and you’ll be well on your way to a stable, secure Office 365 environment. Sometimes, an expired license or outdated credentials are the culprit. Other times, it might be network problems, conflicting versions of Office, or organizational security policies that block the authentication process.
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What should I do if updates for Microsoft 365 apps fail to install?
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Follow this guide to ensure a smooth and error-free Microsoft 365 login experience. Additionally, check out the above-listed security best practices and keep your team members aware of common troubleshooting tips. Troubleshooting Microsoft 365 login issues often requires a methodical approach, starting with basic checks and escalating to more complex troubleshooting if needed. Remember, proactive management and regular reviews of your IT infrastructure can prevent many common issues, keeping your business operations running smoothly. Make sure your phone’s operating system is supported by Microsoft 365.
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Frequently asked questions
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If this doesn’t work, reset [Exchange connectivity diagnostic](https://gitlab-ce.apps.openshift4.positiva.gov.co/xobanglea95071/3640142/issues/1) the credentials in your Windows Credential Manager or contact Microsoft support for further assistance. Despite its robust feature set and user-friendly design, it’s not uncommon for end users and IT professionals to encounter sign-in and activation issues. If you or your employees can’t sign in to Office 365, or if the applications repeatedly prompt for activation, productivity can grind to a halt.
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Open apps in Safe Mode to bypass add-ins and check for improvements.Locked accounts, due to multiple failed attempts, may require waiting or following unlock instructions.If you encounter this error – Sorry, we are having temporary server issues, then chances are that the issue lies at Microsoft’s end.You might find it simple, but the most common cause of login failure is entering the wrong username and password combinations.Go to any Office app and ensure you’re signed in with the same Microsoft account linked to your license.In this comprehensive guide—KB113—we’ll explore the most common causes of Office 365 sign-in and activation issues.And if your environment is particularly security-conscious, keep in mind that policy-based blocks on specific devices or geographic regions can also interfere with Office activation.
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Yes, Microsoft 365 works offline for most apps like Word and Excel. Simply open the Office app normally, and all your files are saved locally until internet access resumes. For cloud-based services like Outlook or OneDrive, offline access won’t work until you sync online again. Make sure to save any updates for immediate syncing once a [fix MFA prompts not working](https://customerscomm.com/read-blog/110164_inbox-repairscanpst-exe-tool-for-outlook-2019-2016-2013-2010-and-lower-versions.html) connection is re-established. Always verify offline availability settings for critical documents you might need.
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According to a recent report, approximately 60% of Microsoft 365 users have experienced login issues at least once in the past year. This shows that the problem is widespread and it is affecting millions of users worldwide. For more advanced or persistent cases, reviewing Azure AD sign-in logs, double-checking MFA setups, or investigating Conditional Access policies may be necessary. And if your environment is particularly security-conscious, keep in mind that policy-based blocks on specific devices or geographic regions can also interfere with Office activation. If the license is valid and assigned correctly, the next steps involve checking network-related blocks and performing initial device-level troubleshooting.
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Repair your Office installation through "Programs and Features" using its built-in fix tool. If freezing persists, reinstall the app using files downloaded from your account dashboard to rule out bugs. Keep cache sizes clear and refer to official Microsoft troubleshooting manuals for persistent app freezes.
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Confirm your subscription status and sign in with the correct Microsoft account. Run the Activation Troubleshooter, accessible online or via your app settings. Verify your device is connected to the internet and your payment details are [FixTechGuide mailbox repair steps](https://demo.safecircle.family/read-blog/27277_how-to-fix-sync-issues-between-outlook-and-exchange-server-microsoft-q-amp-a.html) current for renewal.
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